.Five9 (FIVN) has actually been rewarded the 2024 Aragon Research Study Advancement Award for AI Contact Centers and named a Leader in pair of Aragon Research Entire world rumors: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The firm was acknowledged as the absolute most tactical merchant in the artificial intelligence Representative Platforms report.At the center of Five9’s advancement is their sight for The brand-new CX, where AI Brokers and AI-empowered Human Representatives work together to deliver hyper-personalized customer knowledge. The provider just recently introduced new developments consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use modern technology in market evolution as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Agents AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also called a Forerunner in The Aragon Research Study Planet for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Research Planet for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been actually named a champion of the 2024 Aragon Study Technology Honor for Artificial Intelligence Connect With Centers. Additionally, Five9 has been named a Leader in 2 Aragon Research study Entire world documents: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This recognition coming from Aragon Research emphasizes Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record positions Five9 as one of the most
strategic vendor rated in
the file, acknowledging Five9 s calculated sight for AI-driven development in CX. At the primary of this particular technology is Five9’s vision for The brand new CX where AI Representatives and AI-empowered Human Brokers work together to deliver hyper-personalized, straightforward customer knowledge. Through enabling services to deliver transformative customer interactions while decreasing expenses as well as strengthening productivity, Five9 is establishing brand-new criteria for AI-powered services in the contact facility field.
AI is fundamental for developing extraordinary consumer knowledge, and also our team are honored to be identified through AragonInvestigation as innovative for our attempts to push the smart get in touch with center ahead, said Jonathan Rosenberg, Chief Technology Police Officer and also Director of Artificial Intelligence, Five9. Our emphasis has actually been, and will remain to be, aiding organizations supply those knowledge with simple devices and also capacities. Along with each brand-new technology, we take a breakthrough for both Five9 and also for the sector all at once.
The Aragon Research Innovation honor identifies carriers leveraging visionary use modern technology to certainly not simply adjust as markets change, yet to definitely interrupt and inform just how their markets will advance. Five9 was actually formally offered with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors ceremony.Five9’s dedication to advancement, especially its vision for mixturing AI Agents as well as AI-empowered Person Brokers, is setting a brand-new criterion for how companies may provide hyper-personalized and also smooth client expertises, stated Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Study. This honor as well as file identification builds on Five9’s devotion to providing artificial intelligence developments for CX.
Earlier this year, the provider offered brand new developments, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents, that completely transform the means firms approach CX, steering better outcomes for each customers and also representatives. Regarding Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, supplies a thorough suite of remedies to energy AI-elevated consumer expertises that provide better company end results as well as Take Joy to CX.
Our linked cloud-native offering allows hyper-personalized customer expertises and even more encouraged employees, bring in every client communication even more connected, uncomplicated, and also private. Depended on through 2,500 +customers as well as 1,400+ partners worldwide, Five9 combines the power of AI, our system, and our folks to steer AI-elevated CX.To read more, visit www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Liberties Scheduled.
The id of an Aragon Investigation award victor is certainly not an endorsement by Aragon Study of any kind of vendor, product, or even solution. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major awards did Five9( FIVN) gain in 2024 from Aragon Research? Five9 won the 2024 Aragon Research Study Development Award for AI Call Centers and was named a Forerunner in two Aragon Research Globe documents: AI Agent Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What brand new AI items carried out Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Brokers to change customer knowledge control.Just how performs Five9’s( FIVN )BRAND NEW CX eyesight impact client service? Five9’s brand-new CX vision incorporates AI Brokers with AI-empowered Individual Agents to deliver hyper-personalized, uncomplicated consumerknowledge while lessening expenses and also strengthening efficiency.
What was actually Five9’s( FIVN) strategic role in the Aragon Investigation Globe 2025 record? Five9was installed as the best important seller in the artificial intelligence Representative Operating Systems in the ICC, 2025 record, realizing their important sight for AI-driven technology in CX. When performed Five9( FIVN) get the AragonResearch Innovation
Award
?
Five9 was officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.